Privacy
Privacy Policy
Last updated: [Effective date placeholder]
Guiding Light Health Care Services, LLC ("GLHCS," "we," "us") is committed to protecting the privacy of clients using the Relationship Insight 360. This Privacy Policy explains what we collect, how we use it, and the choices you have.
Information we collect
- Identifiers: legal name, date of birth, phone, email, address.
- Relationship information: status, history, and information you share in the assessment.
- Clinical information: your questionnaire responses and clinician notes.
- Payment metadata: processed via Stripe; we do not store full card numbers.
- Technical: authentication logs and access audit records.
How we use information
- To provide the assessment and produce your clinician-reviewed report.
- To support role-based access by authorized clinicians and administrators.
- To communicate about your assessment, invoices, and support requests.
- To meet legal, regulatory, and safety obligations.
Partner privacy
Each partner has their own account and separate record. Individual questionnaire responses, especially safety-screening answers, are not disclosed to the other partner. The clinician-reviewed report is shared only after clinician approval.
Security
We use encryption in transit and at rest, role-based access, row-level security, session timeouts for clinical users, and access audit logs. This platform is designed with HIPAA-conscious principles; operational compliance requires proper hosting, Business Associate Agreements, policies, and configuration by the operator.
No advertising or marketing use of clinical data
We do not use clinical data or private responses in analytics or advertising, and we never place private responses in email.
Retention and deletion
We retain records for the period required by professional, legal, and regulatory obligations. You may request access, correction, or deletion of your information as permitted by applicable law.
Contact
Direct privacy questions or requests to Guiding Light Health Care Services, LLC at the contact information listed on our Contact page.